Showing posts with label edpicks. Show all posts
Showing posts with label edpicks. Show all posts

Thursday, 9 October 2014

Why we live in an anti-tech age

Complex planning -- and true innovation -- is out of fashion, argues PayPal co-founder Peter Thiel

ORLANDO -- Though it seems as if we're surrounded by innovative products, services and technologies, there's a growing counter argument that we're living in a dismal era. Science is hated. Real technological progress has stalled. And what we call innovation today really isn't very innovative.

Peter Thiel, a co-founder of PayPal, billionaire investor and author, is among those challenging the notion of innovation and progress. Thiel, who earned undergraduate and law degrees at Stanford University, spoke at the Gartner Symposium/IT this week about why the march of progress seems to have stalled.

"We live in a financial, capitalistic age, we do not live in a scientific or technological age," said Thiel. "We live in a period were people generally dislike science and technology. Our culture dislikes it, our government dislikes it."

The easiest way to see "how hostile our society is to technology" is to look at Hollywood. Movies "all show technology that doesn't work, that ... kills people, that it is bad for the world," said Thiel.

Peter Thiel REUTERS/Yuri Gripas
Peter Thiel, entrepreneur and co-founder of PayPal.

He pointed to films like The Terminator, The Matrix, Avatar, Elysium and Gravity. The underlying message in Gravityis that "you never want to go into outer space," Thiel said.

The movie industry, he said, isn't to blame. It's simply reflecting and feeding a public bias against science.
Gartner 2014

Technology has a much different meaning today than it did in the 1950s or 1960s. During that period, it meant computers and rockets, underwater cities, new forms of energy and all sorts of supersonic airplanes. Since then, there "has been this narrowing" view that technology is mostly information technology, he said.

While advances today may be enough to dramatically improve business efficiencies and create great new companies, "it's not clear it's always enough to take our civilization to the next level," said Thiel.

His argument parallels one raised by the economist Robert Gordon, who in a 2012 paper for the National Bureau of Economic Research (download PDF), said there is an absence of the type of innovation that advances civilization in fundamental ways. True innovation is something like air conditioning, the combustion engine or the telephone.

In the last decade, argued Gordon, attention "has focused not on labor-saving innovation, but rather on a succession of entertainment and communication devices that do the same things as we could do before, but now in smaller and more convenient packages."

The problem may be partly the result of the process used to develop new technologies.

From Thiel's perspective, what's "sorely lacking is any sort of conviction. If you have conviction around getting certain things done, a very short list of things, that's how you really push for progress," whether in a corporation or government.

Using the government as an example, Thiel pointed to the Manhattan project, which built a nuclear bomb in 3.5 years, and the moon landing in the 1960s. "It was not a spray and pray approach," said Thiel of those government efforts, "it was complex coordination around a well-defined plan, which is very out of fashion."

Among those at the Gartner conference who heard Thiel talk was David Hanaman, co-founder and chief sales and marketing officer of C3i Inc., an IT services firm for life sciences. He said the analysis resonated.

"We've come out with a lot of cool technology, and it has made first-world lives maybe a little more superficially fun, but it hasn't fundamentally changed the human condition," said Hanaman.

Regarding the cultural aspects, Hanaman said that Thiel was probably also being critical about the way science is treated in policy arguments.

In environmental issues such as climate change, both sides will take the science that fits their opinion, said Hanaman, "as opposed to the more traditionally scientific way which is to really interpret the data on its merits."

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Monday, 21 July 2014

Microsoft may drag out layoffs for a year

Long periods of uncertainty about who goes, who stays, can corrode a company's morale

Microsoft yesterday said it could take as long as a year to lay off the 18,000 workers who will be eventually shown the door, making for a long, drawn-out morale-busting process that was criticized by both labor experts and industry analysts.

"I'm definitely not a fan," Wes Miller, an analyst at Directions on Microsoft, said of the lengthy process.

"You owe it to your long-term Nokia and Microsoft employees to do it as quickly as possible," added Miller, who, like many of his colleagues the Kirkland, Wash.-based research firm, is a former Microsoft employee. "You also owe it to yourself to do it as cleanly and quickly as possible. The longer it drones on, the more randomized people get."

According to a filing with the U.S. Securities and Exchange Commission (and an identical press release), Microsoft said it would "substantially complete" the layoffs by the end of this year, and that the process would be "fully completed" by June 30, 2015.

In its previous biggest layoff -- when it cut 5,800 jobs in 2009 -- Microsoft also took up to 18 months to finish the dismissals.

"They should have learned from 2009. Morale suffered," Miller said of the months of uncertainty when workers wondered whether they would be laid off.

Mini-Microsoft, an on-again, off-again blogger who is purportedly a current Microsoft employee, agreed with Miller in the first post to the website since former CEO Steve Ballmer announced his retirement nearly a year ago.

The 2009 layoff "was implemented so poorly, with constant worries and concerns and doubts about engaging in new ideas due to expectations those would be the easiest to trim during ongoing cut-backs," Mini-Microsoft wrote Thursday. "When was it over? When was the 'all clear' signal given?"

The blog went on to say, "If this truly drags on for a year: we need a new leader. This needs to be wrapped up by the end of July. 2014."

Comments on the blog expressed the hope that the ax would fall quickly. "When you take a [Band-Aid] off, you just grab hold and rip," wrote one person, voicing a sentiment echoed by dozens of anonymous commenters.

Other comments on the blog suggested that some layoffs had taken place immediately. It was impossible to verify the authenticity of those comments, however.

"Most of the follow-up emails I've seen suggest that it will be a quick process (C+E, OSG, Devices, etc.) for those in Redmond who should find out today if they are about to be axed," wrote another unidentified commenter. The writer was referring to Microsoft's Cloud and Enterprise, Operating Systems and Devices groups, which are led, respectively, by Scott Guthrie, Terry Myerson and former Nokia CEO Stephen Elop.

According to the state of Washington, Microsoft said it would eliminate 1,351 jobs in the state.
"I don't think it's a good thing to do," Wayne Cascio, a professor at the University of Colorado, Denver and an expert in human resources management -- specifically downsizing -- said in an interview about long layoffs. "It creates massive uncertainty and a big drop in productivity. People spend their work time on social networking and getting a resume up to date. And there's the very real risk that the company might lose the most valuable, and marketable, employees."

Anything company executives and managers can do to reduce uncertainty, which is the root cause of the disruption, is all to the good, Cascio added, for both those destined to receive a pink slip and those who will remain.

That uncertainty often leads to an often-overlooked phenomenon, said Cascio. "There's empirical research that has shown that a year after layoffs, the unanticipated turnover rate goes up," he said, explaining that, in such situations, many people who are spared the hatchet take the initiative and leave on their own for other jobs. "The larger the layoff, the more that rate goes up."

If a company normally has an annual turnover rate of 10%, it should expect a jump to 15% during the 12 months following a layoff, Cascio said.

Asked whether companies take that into account when they plan layoffs, Cascio said, "I don't even think they know about this."

Cascio acknowledged that in some instances a long layoff stretch can't be avoided. "Microsoft may not know how many to let go," he said. Other factors, including regulations in foreign countries where a company operates, can come into play as well.

He characterized the Microsoft layoff, which aimed to cut 14% of the company's workforce, as "large." Nationally, the average size of a layoff 10% to 11% of a company's workforce; anything over 20% is considered an "extreme" downsizing, Cascio said.

"People wonder what's going to happen, but they don't know," said Carolina Milanesi, chief of research and head of U.S. business for Kantar WorldPanel Comtech. "Am I invested in the company or not? Is the company invested in me or not? There's a need for more clarity about what will happen."

"It's important that companies reduce the uncertainty, not only for the people laid off, but for those who remain," said Cascio. "Those who are staying will be looking for signals on how those laid off are treated."

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Thursday, 26 December 2013

Balky browsers tick off tablet owners

Crashes are the top complaint from iPad Air, Fire HDX owners, No. 2 annoyance on iPad Mini, says Fixya

Browser problems are the most common complaints of iPad Air and Fire HDX tablet owners, an online community of troubleshooters said Friday.

San Mateo, Calif.-based Fixya mined 10,000 user-generated reports related to Apple's iPad Air and Retina-equipped iPad Mini, Amazon's Fire HDX and Microsoft's Surface 2, the second-generation tablet that replaced the poorly-received Surface RT of 2012, to come up with its conclusions.

Browser gripes topped the charts of the iPad Air and the 8.9-in. Fire HDX, said Fixya, while the surfing app tied for second on the iPad Mini's top-five-beef list.

Nearly a third -- 30% -- of the reported problems with the Air and 25% of those with the Fire stemmed from the tablets' bundled browsers, Safari and Silk, respectively. On the Retina iPad Mini, 20% of complaints targeted Safari, the same percentage as aimed ire at the paucity of storage space on the least expensive model.

"A relatively common issue with mobile Apple devices, especially those using Safari -- the browser that comes pre-packaged with the device -- is a crashing browser," said Fixya. "Users report that opening certain Web pages (most likely those that use [Adobe's] Flash [Player]) and opening multiple tabs on the browser can cause the browser to crash and kicks users onto the home [screen]."

Famously, Apple has never supported Flash Player on iOS, the mobile operating system that drives the iPad. Before his death, co-founder and former CEO Steve Jobs was adamant about banning Flash, going as far as to publicly trash the media software in a 2010 diatribe.

But Safari on iOS is not supposed to crash when it encounters a website that calls on the Adobe software.

Fire HDX owners pummeled Silk with similar laments. "Silk ... has a variety of issues, most notably choppy performance and tendency to crash," Fixya noted.

Only the Surface 2 escaped owners' disgust with their device's mobile browser. Microsoft's Internet Explorer 11 (IE11) is bundled with Windows RT 8.1, the OS that powers the tablet.

Instead, Microsoft customers tapped a shortage of quality apps as their No. 1 complaint, with 25% of the reports focused on the issue. Users' gripes matched those of analysts who have cited the app issue as the platform's weakest link since long before Microsoft started selling Windows 8.

Fixya recommended that iPad and Fire HDX owners regularly clear their browser's history and delete cookies to keep Safari or Silk as stable as possible. But it had no answer for the Surface 2's app problem. "App support is an issue with the device that ... users can't fix on their own," Fixya pointed out.

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