Saturday, 15 March 2014

Gates: Microsoft products 'need more than a tune-up'

Microsoft workers say, 'We need to take a little risk and do some new stuff,' Gates tells Rolling Stone Microsoft's software is due for major changes in order to transition effectively into the era of cloud computing and mobility, the company's co-founder Bill Gates says in a Rolling Stone interview.

“Office and the other Microsoft assets that we built in the Nineties and kept tuning up have lasted a long time,” he says. “Now, they need more than a tune-up. But that's pretty exciting for the people inside who say, ‘We need to take a little risk and do some new stuff.’”
Microsoft would have been willing to buy [WhatsApp] too.
— Bill Gates

+[Also on Network World: Snowden advocates at SXSW for improved data security | Satya Nadella and Bill Gates's apron strings | Facebook buying WhatsApp for $16 billion +

He says Facebook’s founder Mark Zuckerberg took such a risk in buying WhatsApp for $19 billion and that he thinks it was a sound move. “I think his aggressiveness is wise – although the price is higher than I would have expected,” Gates says.

Microsoft was interested in WhatsApp, he says, not just for its technology but for its user list. “It's software; it can morph into a broad set of things – once you're set up communicating with somebody, you're not just going to do text. You're going to do photos, you're going to share documents, you're going to play games together,” he says. “Microsoft would have been willing to buy it, too. . . . I don't know for $19 billion, but the company's extremely valuable.”

He says Microsoft rival Google is in a similar situation where it has enough cash to pursue many varied technologies at once. “And when you have a lot of money, it allows you to go down a lot of dead ends. We had that luxury at Microsoft in the Nineties,” he says. “You can pursue things that are way out there. We did massive interactive TV stuff, we did digital-wallet stuff. A lot of it was ahead of its time, but we could afford it.”

He says that despite other factors, innovation is healthy in high tech. “Innovation in California is at its absolute peak right now,” Gates says. “Sure, half of the companies are silly, and you know two-thirds of them are going to go bankrupt, but the dozen or so ideas that emerge out of that are going to be really important.”
GATES TAKES ON SURVEILLANCE

Gates says that in light of revelations about NSA surveillance of U.S. phone records brought to light by Edward Snowden, use of surveillance should be better regulated. “There's always been a lot of information about your activities. Every phone number you dial, every credit-card charge you make. It's long since passed that a typical person doesn't leave footprints. But we need explicit rules,” he says. “I actually wish we were having more intense debates about these things.”

As for Snowden himself, Gates thinks that if he wanted to spark discussions about privacy, the former NSA contractor went about it the wrong way. “If he wanted to raise the issues and stay in the country and engage in civil disobedience or something of that kind, or if he had been careful in terms of what he had released, then it would fit more of the model of ‘OK, I'm really trying to improve things,’” he says. “You won't find much admiration from me.”

He says defining when surveillance is appropriate needs to be better defined. “Should surveillance be usable for petty crimes like jaywalking or minor drug possession? Or is there a higher threshold for certain information? Those aren't easy questions,” he says.

“Should the rules be different for U.S. citizens versus non-U.S. citizens? There is the question of terrorist interdiction versus law-enforcement situations. If you think the state is overzealous in any of its activities, even if you agree with its sort of anti-large-scale-terrorism efforts, you might say, ‘Well, I think the abuse will outweigh the benefits. I'll just take the risk.’ But the people who say that sometimes having this information is valuable – they're not being very articulate right now.”

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Monday, 10 March 2014

If you haven't retired Windows XP and haven't been fired yet, get busy

Security comes first, with a premium on speed upgrading to a supported Microsoft operating system

CIOs who haven't moved their companies from Windows XP by now ought to be fired, some people think, but those who haven't and are still on the job have options for saving their bacon.

“Start,” is the first piece of advice from Shawn Allaway, CEO of Converter Technology, which specializes in migrating businesses to new versions of Windows and Microsoft Office. Even if the project isn’t completed before Microsoft ends support for XP on April 8, it’s important to minimize the window of exposure during which XP runs unsupported on corporate networks.

Those who haven’t started yet probably should be fired for leaving their businesses open to the impending threat, he says. “This is not like Microsoft dropped this on you six months ago,” he says. “You’re putting your organization at risk.”

That threat is that vulnerabilities discovered after April 8 will never be patched by Microsoft, leaving Windows XP open to an ever expanding range of attacks. In addition, many applications will no longer be supported when running on Windows XP, Gartner warns.
It’s possible and even desirable to sign a custom support contract with Microsoft that provides continued upgrades after the end-of-support date, but it is also expensive, says Directions on Microsoft. If that’s not possible, the main goal is to minimize risks caused by using unsupported XP, which means a review and possible beefing up of security.

Isolating XP machines on corporate networks and limiting what devices they can communicate with is essential, and there are tools for this. For instance Unisys Stealth can limit a machine’s access to other machines and hide it from attackers, says Unisys CIO Dave Frymier. A Stealth shim in the IP stack of XP machines sits between the link and network layers to decrypt IP payloads if it can and drops packets when it can’t. A machine can talk to another only if it is a member of the same community of interest as defined by Active Directory, he says.

Migrating isn’t a quick process, and the larger the network, the longer it takes. The rule of thumb is that for a 10,000-desktop network with 15 offices, it will take two to three months to complete the project, Allaway says.

A first step toward the transition is testing application compatibility with a newer operating system, getting new licensing agreements and assessing the need for and buying new hardware.

Like any OS rollout, this one will be done in phases. Organizations that think they’ll miss the deadline should prioritize their applications and users and migrate the most important and most vulnerable first to reduce the risks, Gartner says.

Some of the preparatory steps can be sped up using tools. For example ChangeBase and AppDNA can help determine whether business apps are compatible with newer OSs. If not businesses may need to buy newer versions that are or in the case of custom software, recoding it, Allaway says.

Microsoft is offering a free and now unsupported version of Laplink’s PCmover Express for Windows XP to transfer files from XP machines to machines with newer operating systems. PCmover Professional ($60) also moves applications, if that’s called for.

Allaway says it’s a good time to rid the network of deadware – rogue apps installed by end users or corporate apps that are no longer used – that have avoided detection during housecleaning over the years. “There’s a sense of urgency [about the XP migration] but clean a little junk out of your network if you can,” Allaway says. Those who have waited a decade to upgrade the operating system may have let this slide.

If an apps inventory is long overdue, it is also a good time to check whether apps licenses are in synch with the number of workers actually using the software. Restructuring license agreements may produce cost savings, he says.

PC upgrades may be needed to support a new operating system, but hardware needs may go beyond that. Old printers may lack drivers for Windows 7 or Windows 8, and there may be some machines such as faxes that may not be necessary at all anymore, he says.

Like any desktop refresh project moving to Windows 7 or Windows 8/8.1 requires someone in charge, either in-house or a consultant, a plan for a phased rollout and personnel to help resolve the inevitable issues that will arise after the rollout. “Don’t resource-starve the project,” Allaway says. “It ultimately costs more and takes longer.”

One thing to remember is that on April 8. Windows XP will keep chugging along, but the risk of being successfully attacked goes up more and more after that. “It’s not Y2K where come April it’s not going to work,” he says.


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Saturday, 1 March 2014

IBM workforce cuts raise questions

NY Gov. Cuomo says state has deal with IBM to preserve jobs, but questions arise about what the pact really means

IBM is laying off employees this week, a job action that began in a curious way.

IBM won't disclose the number of cuts, calling the layoffs part of a "rebalancing" of its workforce as it invest in new technologies. The company points out that at any given time it has more than 3,000 jobs openings in the U.S.

The layoffs may have begun in earnest today. The website at the Alliance@IBM, part of the Communications Workers of America union, was hard to access this morning; a union union organizer said the delays are due to high traffic to its site from IBM employees and others.

Lee Conrad, a national coordinator for the Alliance, estimates that between 4,000 to 6,000 IBM U.S. jobs may be at risk in the latest move, a figure based on previous job actions and IBM's restructuring goal of $1 billion.

Even though the latest round of layoffs was expected, the week began with an announcement by New York Gov. Andrew Cuomo that IBM had agreed to create new jobs, as well as maintain minimum staffing levels in the state.

There was nothing in the statement announcing the move about a pending job action, and appeared timed to try to blunt the impact of a layoff.

Specifically, Cuomo said, the state had reached "a major agreement" with IBM to "maintain 3,100 high-tech jobs in the Hudson Valley and surrounding areas. The company has committed to increase its minimum job commitment to the state by 750 jobs, and maintain the 3,100 jobs through the end of 2016."

The statement did not disclose the number of employees that IBM now has in the Hudson Valley area.

IBM is believed to employ about 7,000 workers at its Poughkeepsie and East Fishkill facilities. That estimate is from Dutchess County spokeswoman, who said IBM is the county's largest employer.

Conrad said the governor's announcement raises some questions for workers and the region. "Yes, you're trying to protect 3,100 jobs but what about the other 3,900 jobs?" he said.

The New York governor's office did not respond to a Computerworld request for comment on the IBM layoffs and the agreement.

When asked, IBM referred all questions to the governor's office.

In a statement, IBM spokesman Douglas Shelton said that "IBM continues to rebalance its workforce to meet the changing requirements of its clients, and to pioneer new, high value segments of the IT industry."

Shelton said that IBM is positioning itself to lead in, among other areas, cloud computing, analytics and cognitive computing. He pointed to a $1 billion investment in its new Watson unit and the decision to spend $1.2 billion to expand its global cloud footprint.

In addition, IBM this week announced a $1 billion investment in boosting its platform-as-a-service cloud capabilities, as well as further investments in nanotechnology and othe rareas.

As part of the minimum staffing agreement, Cuomo also announced that the IBM and the state are jointly investing in nanotechnology, and that IBM plans to create some 500 new jobs in Buffalo.

At one time IBM regularly disclosed the number of employees it had in the U.S., but stopped doing so several years ago as the number declined.

The main source of information about IBM's U.S. employment base has been the Alliance, gathers documents from workers that detail cuts in the various business units. But this information pipeline may be disappearing.

Conrad said Wednesday that IBM has changed how it releases information, something he called a "distributing development."

IBM employees received documents listing the age, title and number of employees selected for a job cut. These resource action documents, as they are called, no longer include this information, said Conrad.

This data "is how we validated and counted the numbers that we gave you in past job cuts," said Conrad. "IBM clearly does not want us, you or other employees to know the depth and scope of today's cuts."

The Alliance website site, by mid-afternoon, did show 150 jobs cuts in Essex Junction, Vt., and 10 to 15 in Endicott. The Alliance also posted anonymous reports on its Website that show much larger layoff figures.